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ACCOUNT

How do I create an account?

Creating an account is simple. From our homepage, click "Login" in the upper right-hand corner. Underneath the login area, you will see a link titled "Create Account".

Here is a direct link to the account creation page, here!

How do I access my existing account?

How do I reset my password?

ORDERING

How do I view the status of my order?

How long will it take for my order to ship?

Can I add to an order I already placed?

Can I cancel an order already placed?

Can I split a payment between two cards to pay for an order?

Do you offer any payment plan services?

How does your FREE BEE program work?

How do I order a gift card?

SHIPPING

Do you ship internationally?

What shipping carriers do you use?

How long does it take for a package to arrive once it has shipped?

Do you offer free shipping?

REWARDS

Do you have a rewards program?

TROUBLESHOOT

How do I clean and store my stamps

I am new to die cutting, can you help with advice?

I have older dies that are connected, how do I separate them?

What do I do if I receive a defective or damaged product?

How do I redeem a gift card?

OTHER

Do you have a physical store?

Do you accept returns?

Is there a way to save a wish list?

Do you have an angel policy?

My question isn't listed here...